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Benefits of Creating an Account

Manage Your Account

With a PetSmart account, you can save payment information for faster checkout, set a favorite store, see recent orders and much more. You can update your PetSmart account online at anytime. Click 'sign in' to access your information.
  • About You: Here you can update your name, email, phone number, or password. You can also set your favorite PetSmart store. This will speed up checkout and make booking online grooming appointments faster and easier.
  • Address book: Save up to 10 addresses to speed up checkout.
  • Credit cards: You can save up to 5 credit cards for faster checkout.
  • Gift cards: Check the balance of your PetSmart gift card by signing-in to your account.
  • Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. Have something to say about the product? Tell other customers through a product review. Orders placed before March 6, 2017 and store orders are not available online at this time. Contact customer service for assistance.
  • Favorites: We know you want the best for your pet. Favorite the things they love.
Still have questions? We’re here to help.